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Contact Super com Customer Service

How to Reach a Person at Super com

Verified Contact Information

Toll-Free Number:

  • 1-844-461-2577
Call Now
Send Message

Legal:

  • 1-877-376-2710
    Privacy Inquiries

Customer Service:

travelsupport@super.com
Customer Support
paysupport@super.com
service@super.com
support@super.com

Investors/ Franchising:

partner@super.com

Legal:

copyright@super.com
Copyright Infringement Inquiries
ipclaim@livesuper.com
Copyright Infringement Inquiries
privacy@super.com
Privacy Inquiries
legal@super.com

Media:

press@super.com
Press Inquiries
optout@livesuper.com
Opt-out of Marketing Emails

Super com Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Super com Phone Number
1 (844) 461-2577
Average Hold Time
00:03:53
Average Calls duration
6 minutes
Most Popular Super com Email Address
travelsupport@super.com
Super com Live Agent Availability
22% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
View full overview

How to Contact Super com?

The Super Com customer service telephone number is 1-844-461-2577. You can call this contact for general questions and help 24/7. The booking support number is the same. If you need assistance booking a hotel, dial the Super Com phone number, and a support team member will help you find a suitable place to stay and arrange the reservation.

You can call to the company at this number anytime, day or night, to solve the payment issues, make a complaint or share your suggestions. If the Super Com customer service line is busy, you may use the live chat for fast communication with the agent.

You can find the Super Com customer service chat on their Support page. To get there, choose the Travel section on the top toolbar and point to the More dropdown menu. Click the “Chat With Us” option to enter the Super Com chat. Explain your problem to the Super.com customer service representative and follow the instructions to solve it. Be prepared to provide your contact information if needed.

You can also contact Super Com support via live chat using their app. Tap the Profile section from the bottom toolbar, and select Chat With Us option. The travel experts will be ready to answer your questions and help with your issues.

You can contact the support team via this Super Com email: service@super.com. It deals with general inquiries as well as complaints and compliments. The same email is appropriate for official letters with offers and suggestions. You will receive an email from the customer care team with the requested information or ways to resolve your issue.

If you need the Super.com contact to solve privacy inquiries, you can email privacy@super.com. You can also use a regular mailing address to reach the Super Com corporate office: Snapcommerce Holdings, Inc., 260 Queen Street West, Unit 400, Toronto, ON, Canada M5V 1Z8.

PissedConsumer Club

Contact Information

Super com Website:

Super com Help Center:

Corporate Office Address:

Snapcommerce Holdings, Inc.
260 Queen Street West, Unit 400
Toronto, Ontario M5V 1Z8
Canada

Other Info (opening hours):

Mailing Addresses:

Re: Service Terms

1249 Stirling Rd Ste 2

Dania Beach, FL 33004

United States


SnapMoney, Inc.

18 Bartol Street, Unit #159

San Francisco, CA 94133

More contact details

How Customers Rate Super com Support?

3.8 / 5
Needs improvement

Based on 41.5K calls to Super com customer support through PissedConsumer.com and 55 survey responses.

Total Calls
41.5K
Avg Call Duration
05:47
Issues Resolved
8%

Why Customers Call Super com?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 33%
  • Refund 15%
  • Activation/ Cancellation 13%
  • Payments and Charges 11%
  • Return/ Replace 9%
  • Request for Information 8%
  • Product/ Service 5%
  • Account 2%
  • Cards 2%
  • Shipping and Delivery 1%
  • Staff 1%
  • Website/ Application <1%
  • Employment <1%

Customer Inquiries & Issues

33%
  • "548032"
  • "Hotel will not accept reservation"
  • "Money"

Refund

15%
  • "Refund"
  • "Refund for booking"
  • "Refund my money"

Activation/ Cancellation

13%
  • "Cancel reservation"
  • "Still , haven't you served my cancellation refund for overcharge payment"
  • "Cancellation and refund"

Payments and Charges

11%
  • "Billed twice instead of once"
  • "Difficult With payment transactions"
  • "Why the *** is you guy still charging my debit card after I already pay for my hotel room"

Return/ Replace

9%
  • "change dates on booking"
  • "Wrong date"
  • "Change reservation"

Request for Information

8%
  • "Trying to check in"
  • "Problem checking in for my reservation"
  • "Inquiry"

Product/ Service

5%
  • "re book from last week's purchase"
  • "Booking issue"
  • "Trying to book a hotel"

Account

2%
  • "Account"
  • "You are taking money out of my account and I'm not a customer"
  • "Mistakenly taken subscription want to cancel"

Cards

2%
  • "My card was charged twice for the same transaction"
  • "My card was charge twice one charger for the room and then it's $15 charge not authorize"
  • "I put in my card and it's not working"

Shipping and Delivery

1%
  • "Motel didn't get card info"
  • "Wrong hotel location"
  • "Wrong location"

Staff

1%
  • "Customer service won't answer"
  • "Service issue"
  • "Customer service"

Website/ Application

<1%
  • "Site is always 100% broke down. Takes money but won't loan a dime"
  • "Problems with app reservations and cards"
  • "Website not wirking"

Employment

<1%
  • "I booked a reservation in Laredo Texas Saturday night and I've yet to receive the receipt so I can get paid by my employer please send a receipt to my email"
  • "I need my hotel receipts for the 3 nights that I booked my hotel on August 25 26 27 I checked out Sunday the 28 I need these receipts for my employer"
  • "Job wants itemized receiot"

Compare Super com Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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