Contact Super com Customer Service
Super com Phone Numbers and Emails
Toll-Free Number:
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(844) 461-2577
Legal:
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(877) 376-2710Privacy Inquiries
Super com Emails:
Super com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Super com Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Super com is 8444612577. 99% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 68% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Super com may ask you for the following information to identify you as a customer: first and last name, order id or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Super com Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Super com is 8444612577. 99% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 68% of customers reported contacting a real person successfully.
The average hold time is more than 30 min. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Super com may ask you for the following information to identify you as a customer: first and last name, order id or email.
People call Super com mainly because of refund, activation/ cancellation, payments and charges.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Super com is travelsupport@super.com. 87% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Super com Website:
Super com Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Addresses:
Re: Service Terms
1249 Stirling Rd Ste 2
Dania Beach, FL 33004
United States
SnapMoney, Inc.
18 Bartol Street, Unit #159
San Francisco, CA 94133
Super com Customer Service Reviews
There is no way to contact them directly from México. No one answer your e-mail, it is very difficult to contact an agent.
SUPER.COM is a *** SCAM. I paid for a King Size bed but was moved to a Queen because the room was messed up and smelled like urine.
Super.com told me I am being charged in order to call the hotel to see if my story checks out.
Super.com then told me I have to pay a fee in order to get a refund of any sort. WHY AM I BEING PUNISHED FOR WANTING MONEY BACK SINCE I STAYED IN A LESSER ROOM THAT IS CHEAPER THAN WHAT I PAID?
The hotel that I had booked was being renovated, and everything was a mess. Most of the amenities were shut down; I had to get out of there.
My initial chat representative was not very helpful. I ended up calling customer service. There were lots of hoops to jump through, but eventually, we got reimbursed. My representative, Rose, was kind and helpful.
I love your options and prices. I have gotten some great deals.
I share when I can. Mahalo!
How Good is Super com's Customer Service?
Summary of Super com Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Super com?
Refund Question:
- “Refund”
- “Refund the Radisson had no room for Mr so they did not take my resavation”
- “I want my money back in my account”
Activation/ Cancellation Question:
- “Reservation not found at hotel need to cancel”
- “Cancellation”
- “I wanna cancel membership with super super +”
Payments and Charges Question:
- “Why I was double charged for the room”
- “Double charged for hotel reservation”
- “Fraud”
Request for Information Question:
- “I would like to confirm my reservation”
- “Ask a question”
- “Status of refund”
Return/ Replace Question:
- “Made wrong reservation”
- “Change”
- “Need to change datesCheck in”
Product/ Service Question:
- “Make a reservation”
- “My reservation is not showing up in the system”
- “Hotel reservation they are sayin they don’t c it in there system”
Cards Question:
- “Card was charged for a hotel that was not available when booking online”
- “Someone using my card on your site”
- “Card problems”
Shipping and Delivery Question:
- “Hotel not received payment”
- “The hotell has not received funds”
- “Hotel claims they didnt receive our booking. Our payment has already been made”
Account Question:
- “Bank account disconnected”
- “You scammed me into a 15 dollar a month subscription when I thought it was for a advance”
- “Money and Account”
Staff Question:
- “Customer service”
- “Customer service please”
- “Customer service issue”
Website/ Application Question:
- “App not working”
- “App issues”
- “I have never used this website before and yall keep trying to take money from me”
Employment Question:
- “I booked a reservation in Laredo Texas Saturday night and I've yet to receive the receipt so I can get paid by my employer please send a receipt to my email”
- “I need my hotel receipts for the 3 nights that I booked my hotel on August 25 26 27 I checked out Sunday the 28 I need these receipts for my employer”
- “Job wants itemized receiot”
Other Question:
- “I made a reservation at motel 6 in Saukville Wi”
- “Mistake on booking”
- “Need copy of Reservation & proof of pmt.”
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