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Contact Super com Customer Service

Super com Phone Numbers and Emails

Verified Contact Information

Toll-Free Number:

  • (844) 461-2577
Call customer service
Send Message

Legal:

  • (877) 376-2710
    Privacy Inquiries

Super com Emails:

Customer Service
Customer Support
Investors/ Franchising
Legal
Copyright Infringement Inquiries, Copyright Infringement Inquiries, Privacy Inquiries
Media
Press Inquiries
optout@livesuper.com
Opt-out of Marketing Emails

Super com Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Super com Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Super com is (844) 461-2577. 99% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 65% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Saturday, while the shortest are on Sunday. The average call time is 6 minutes.

  • Be prepared for the call as Super com may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or email.

View full overview ›

How to Contact Super com?

Most Popular Number:

(844) 461-2577
Total calls: 15 174 Issues resolved: 374 Last call: Mar 11, 2026

The Super Com customer service telephone number is 1-844-461-2577. You can call this contact for general questions and help 24/7. The booking support number is the same. If you need assistance booking a hotel, dial the Super Com phone number, and a support team member will help you find a suitable place to stay and arrange the reservation.

You can call to the company at this number anytime, day or night, to solve the payment issues, make a complaint or share your suggestions. If the Super Com customer service line is busy, you may use the live chat for fast communication with the agent.

You can find the Super Com customer service chat on their Support page. To get there, choose the Travel section on the top toolbar and point to the More dropdown menu. Click the “Chat With Us” option to enter the Super Com chat. Explain your problem to the Super.com customer service representative and follow the instructions to solve it. Be prepared to provide your contact information if needed.

You can also contact Super Com support via live chat using their app. Tap the Profile section from the bottom toolbar, and select Chat With Us option. The travel experts will be ready to answer your questions and help with your issues.

You can contact the support team via this Super Com email: service@super.com. It deals with general inquiries as well as complaints and compliments. The same email is appropriate for official letters with offers and suggestions. You will receive an email from the customer care team with the requested information or ways to resolve your issue.

If you need the Super.com contact to solve privacy inquiries, you can email privacy@super.com. You can also use a regular mailing address to reach the Super Com corporate office: Snapcommerce Holdings, Inc., 260 Queen Street West, Unit 400, Toronto, ON, Canada M5V 1Z8.

PissedConsumer Club

Contact Information

Super com Website:

Super com Help Center:

Corporate Office Address:

Snapcommerce Holdings, Inc.
260 Queen Street West, Unit 400
Toronto, Ontario M5V 1Z8
Canada

Other Info (opening hours):

Mailing Addresses:

Re: Service Terms

1249 Stirling Rd Ste 2

Dania Beach, FL 33004

United States


SnapMoney, Inc.

18 Bartol Street, Unit #159

San Francisco, CA 94133

More contact details

Super com Customer Service Reviews

1.4 / 5
Bad
Kong Cdl
MI DO NOT RECONMEND SUPER.COM
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Id never recommend bulllshit steals your money does not want to refund even if the hotel cancelled the booking

Tamra Mdg
I still haven't received my refund

I was charged $56.75 two times for two reservations and I still had to pay with cash .. I want my refund of $113.50 back

Portia Vfu
Lies and fees and No pr ona can help
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I told him they were screwing me out of hundreds of dollars. And they said they didn't care that they would look, they said, oh, we don't have control over it, we can't tell you what I remember.

Prices are we can't even look at it, because we're incapable, they're incapable of doing anything good for anything, productive. It only shows member prices whenever you're not logged in as a member. When you log in as a member, the plane is just here that's $15 a day. How many days have I gotten through this?

Too many all the cash back that you're supposed to get, you don't get it, they lie.

Do they overcharge you $15 a day and they never give you your cash back, which is about $10 a day, they're screwing you out of almost $30 a day, and they cannot tell you where it's going or how to get it back, they just lie and lie, why would they do that, why would you see the member price before you log in, go log out, you'll see it again, log in, it disappears every single time they do it on purpose, it's a scam. And we need to do a class action suit against them

Rabia Ooi
Awesome service
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Resolved issue very easily and quickly. Easy ot talk to and listen and dealt with my needs very well.

How Good is Super com's Customer Service?

Margarie Yhd
Margarie Yhd
Feels Disappointed | Nov 21, 2025

They got my money

Read full quote
Takia Den
Takia Den
Feels Disappointed | Sep 14, 2025

Twice I booked a bed in the hostel and it charged me for a week later I had to go somewhere else

Read full quote
Chavez Vqw
Chavez Vqw
Feels Disappointed | Aug 29, 2025

Worst I have ever seen in my life. A complete joke. I have disputed charge on my credit card and already. Never again

Read full quote
Phillip W Iml
Phillip W Iml
Feels Satisfied | Jul 29, 2025

Great

Read full quote
Liza E Wxa
Liza E Wxa
Feels Disappointed | Jul 26, 2025

They are very disrespectful and they do not help somebody that did not set up a membership with them and they will not refund me my full amount that they owe me of 106 97 they only refunded me one month of membership back when I didn’t even know What super.com was

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Jatziri Dbf
Jatziri Dbf
Feels Disappointed | Jul 21, 2025

I am really pissed off. My request after call twice is still pending.

Read full quote

Summary of Super com Customer Service Calls

39.7K TOTAL
CALLS
06:03 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Super com?

Refund Question:

  • “Refund”
  • “Get my money back”
  • “Hey my money back”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Hotel cancelled my booking for March 6-March 7 2026”
  • “Cancelling”

Payments and Charges Question:

  • “Payments”
  • “I want a double bed one reserve says 2 beds another reserve says 1 bed for the same amount of $73.00”
  • “Payment rejected”

Return/ Replace Question:

  • “Changename”
  • “Change name on reservation”
  • “Change name on feserp”

Request for Information Question:

  • “Reservation inquiry”
  • “Question about super card I put money on”
  • “Problem checking in”

Product/ Service Question:

  • “Very upset with hitel”
  • “Withdrawal”
  • “Can't find my reservation at hotel system”

Account Question:

  • “Pissed off!! I was told no money would come out of my account snymore”
  • “You took $15 out of my account”
  • “Why u took money out of my chimes account”

Cards Question:

  • “Im trying to load my on the card”
  • “Y'all took 30:dollara off my card for what”
  • “Wouldn't takey card”

Shipping and Delivery Question:

  • “Did not receive credit after cancelation”
  • “I wanna get my flight to Vegas. They didn’t send that to me. It was supposed to be included in my package.”
  • “I booked wrong location”

Staff Question:

  • “Bad room service”
  • “Customer service”
  • “Bad service and bugs”

Website/ Application Question:

  • “Website not workjng”
  • “Google map date for my reservation was for tomorrow but your site didnt put the right date in. I need to cancel it”
  • “App won’t let me use my points”

Employment Question:

  • “I booked a reservation in Laredo Texas Saturday night and I've yet to receive the receipt so I can get paid by my employer please send a receipt to my email”
  • “I need my hotel receipts for the 3 nights that I booked my hotel on August 25 26 27 I checked out Sunday the 28 I need these receipts for my employer”
  • “Job wants itemized receiot”

Other Question:

  • “Pay not go through”
  • “Jdndej”
  • “Tried to make a hotel reservation”

Compare Super com Customer Service To

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