Contact Super com Customer Service
How to Reach a Person at Super com
Verified Contact Information
Toll-Free Number:
-
1-844-461-2577
Legal:
-
1-877-376-2710Privacy Inquiries
Super com Emails:
Customer Service
Customer Support
Investors/ Franchising
Legal
Copyright Infringement Inquiries, Copyright Infringement Inquiries, Privacy Inquiries
Super com Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Super com Phone Number
1 (844) 461-2577
Average Hold Time
00:03:42
Average Calls duration
6 minutes
Most Popular Super com Email Address
travelsupport@super.com
Super com Live Agent Availability
24% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Call Volume by Day
View full overview ›
Super com Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Super com Phone Number | 1 (844) 461-2577 |
| Average Hold Time | 00:03:42 |
| Average Calls duration | 6 minutes |
| Most Popular Super com Email Address | travelsupport@super.com |
| Super com Live Agent Availability | 24% of callers successfully reach a real person |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Super com Customer Service Rating | 3.8 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 91% phone, 9% email |
| Common Reasons for Contact | Refund, activation/ cancellation, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Super com | First and last name, order id or tracking number or email |
Call Volume by Day
Contact Information
Super com Website:
Super com Help Center:
Corporate Office Address:
Snapcommerce Holdings, Inc.
260 Queen Street West, Unit 400
Toronto,
Ontario
M5V 1Z8
Canada
Other Info (opening hours):
Mailing Addresses:
Re: Service Terms
1249 Stirling Rd Ste 2
Dania Beach, FL 33004
United States
SnapMoney, Inc.
18 Bartol Street, Unit #159
San Francisco, CA 94133
Summary of Super com Customer Service Calls
40K
TOTAL
CALLS
CALLS
06:02
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Super com?
Refund Question:
- “Needed Refund for rooms”
- “I want my refund back in the amount of 15 dollars”
- “Refund”
Activation/ Cancellation Question:
- “Cancel reservation”
- “This hotel told me they have to cancel my reservation for tomorrow because I been here for 5 months past they policy. I need a refund so I can book at another hotel tomorrow.”
- “Canceling reservation”
Payments and Charges Question:
- “Charged for nothing”
- “Double charge”
- “Why they charged me 1500”
Return/ Replace Question:
- “Change my date to the reservation”
- “Book the wrong dates”
- “Change dates on booking”
Request for Information Question:
- “Need to speak with someone”
- “I have a question”
- “Question regarding reservation”
Product/ Service Question:
- “Access”
- “Problem with charges”
- “Problem with verification code”
Account Question:
- “Account”
- “I want my $15.00 membership fee back immediately.I cancelled before 24 hours and I haven't received my refund.I will be reporting this company and will give a bag review.”
- “Account help”
Cards Question:
- “Don't won't the card”
- “I have money available but it's on super.com card. I don't have a card”
- “Why my card was denied”
Shipping and Delivery Question:
- “Didn't receive my refund”
- “Haven't received my refund”
- “Best western didn't received the money for the room i booked”
Staff Question:
- “Poor service”
- “Unhappiness with services”
- “Bad room service”
Website/ Application Question:
- “Attempts taking money off cash app card”
- “Website not workjng”
- “Google map date for my reservation was for tomorrow but your site didnt put the right date in. I need to cancel it”
Employment Question:
- “I booked a reservation in Laredo Texas Saturday night and I've yet to receive the receipt so I can get paid by my employer please send a receipt to my email”
- “I need my hotel receipts for the 3 nights that I booked my hotel on August 25 26 27 I checked out Sunday the 28 I need these receipts for my employer”
- “Job wants itemized receiot”
Other Question:
- “Annoyed”
- “By mistaken I have booked for Tomarrow”
- “Hdhdhdjr”
Compare Super com Customer Service To
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Super com